Customer Service Representative

Customer Service experience, Excellent communication and organizational skill, Time management, Detail oriented, MS Suite, SAP (+), High School Diploma or GED
Contract W2, 12 Months
Depends on Experience
Travel not required

Job Description

Please note that this is a 1 year contract position. 

The client is looking for a proactive and motivated Customer Service Representative who will be a part of a fast paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job you will work with customer based in the United States while working with an internal team spread across the globe. This is a complex job that requires excellent communication and organization skills. Your primary responsibility will be creating sales will be entering sales orders but you will be expected to take appropriate ownership to resolve issues throughout the quote to cash cycle. A clear set of priorities and expectations for the job and the company provide a framework for you to innovate new ways of meeting customer needs.

Positive attitude to delight customers, above and beyond the call of duty

Able to clearly articulate messages to a variety of audiences

Able to establish and maintain strong relationships

Time management in fast paced environment

Organizational skills to maximize productivity

Adapts to customer situation & different personalities

Work is accurate and with eye for detail

Is always seeking to improve the job and provides solution oriented feedback

Demonstrates business judgment by knowing when to work independently and when to collaborate

Ability to solve complex issues that are in the best interest of the customer and the company

Positively manage stress that is typical in a customer service environment

Proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint (Access skills are a plus)

Knowledge of SAP preferred

May require some higher education or specialized training/certification, or equivalent combination of education and experience.

Requires complete understanding of general and technical aspects of job.

Applicants must provide their phone number.  Reference job number A778. 

Dice Id : NETSO
Position Id : A778
Originally Posted : 2 months ago
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