Customer Support

Call Center, customer support
Contract W2, Contract Independent, Contract Corp-To-Corp
Depends on Experience
Travel not required

Job Description

 

Greetings,  
I have a new job opportunity that I’d like to share with you and your network

Position Name : Customer Support

Location : ROCHESTER ,NY - 14611

Duration : 12 Months with high possibility of extension

Required skills:-

  1. Must have the ability to problem solve, complete and submit customer changes or modifications to existing or new accounts, diffuse upset customers, resolve rate concerns and billing inquiries within a timely manner.
    2. Be knowledgeable in telecommunications terms and our network.
    3. Have the ability to read, decipher, and explain invoices to our customers.
    4. Be able to meet criteria for daily call averages and call statistics individually and as a team.
    5. Understand our products, services, offers, rates, and billing

 

If interested, please reply with your resume in WORD format along with expected pay rate at your earliest convenience. If you know someone who may be interested, please forward this e-mail to them.
  
Thank you

Sincerely

Rick P
CompNova
Tel: 972-635-5142 Fax: 972-671-1505 
300 N Coit Rd., # 340
Richardson, TX 75080
Web:CompNova.com

 

Posted By

Rick Polepalli

Contact
Dice Id : 10423121
Position Id : JPC - 12345
Originally Posted : 4 months ago
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