I have a new job opportunity that I’d like to share with you and your network
Position Name : Customer Support
Location : ROCHESTER ,NY - 14611
Duration : 12 Months with high possibility of extension
- Must have the ability to problem solve, complete and submit customer changes or modifications to existing or new accounts, diffuse upset customers, resolve rate concerns and billing inquiries within a timely manner.
2. Be knowledgeable in telecommunications terms and our network.
3. Have the ability to read, decipher, and explain invoices to our customers.
4. Be able to meet criteria for daily call averages and call statistics individually and as a team.
5. Understand our products, services, offers, rates, and billing
If interested, please reply with your resume in WORD format along with expected pay rate at your earliest convenience. If you know someone who may be interested, please forward this e-mail to them.
Tel: 972-635-5142 Fax: 972-671-1505
300 N Coit Rd., # 340
Richardson, TX 75080