Customer Support

Call Center, customer support
Contract W2, Contract Independent
Depends on Experience
Travel not required

Job Description


I have a new job opportunity that I’d like to share with you and your network

Position Name : Customer Support

Location : ROCHESTER ,NY

Duration : 12 Months with high possibility of extension

Required skills:-

  1. Must have the ability to problem solve, complete and submit customer changes or modifications to existing or new accounts, diffuse upset customers, resolve rate concerns and billing inquiries within a timely manner.
    2. Be knowledgeable in telecommunications terms and our network.
    3. Have the ability to read, decipher, and explain invoices to our customers.
    4. Be able to meet criteria for daily call averages and call statistics individually and as a team.
    5. Understand our products, services, offers, rates, and billing


If interested, please reply with your resume in WORD format along with expected pay rate at your earliest convenience. If you know someone who may be interested, please forward this e-mail to them.
Thank you


Rick P
Tel: 972-635-5142 Fax: 972-671-1505 
300 N Coit Rd., # 340
Richardson, TX 75080


Dice Id : 10423121
Position Id : JPC - 12345
Originally Posted : 9 months ago
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