Customer Support Manager Jobs in 31833

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Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high

Customer Success Manager - Engagement Manager (Healthcare)

Wolters Kluwer

Remote

Full-time

LOCATION: Remote U.S. locations; preferred East Coast and Midwest time zones OVERVIEW You will play a lead role in managing and driving our customer's product utilization across the Clinical Effectiveness (CE) product portfolio. You will act as the lead Customer Success representative for our largest and most strategic accounts and will be responsible for ensuring the smooth implementation and effective roll-out of CE products. You will collaborate with a regionally organized Customer Success

Tier 2 IT/Customer Support Specialist

Kavaliro

Remote

Full-time

Our client is seeking a Tier 2 IT/Customer Support Specialist for a remote, direct hire opportunity. The Tier 2 IT/Customer Support Specialist will need deep EUC experience The primary responsibilities of our Global Customer Support team are to assist customers and prospects with troubleshooting and remediating issues in implementing our suite of applications. The GCS engineers engage with customers and prospects via chat, e-mail, and remote sessions to resolve issues and deploy solutions to h

Senior Manager, Customer Success

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Competitive Intelligence Marketing Manager, Customer Workflows

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Marketing Manager of Customer Adv

Revolution Technologies

Remote

Contract

Duration: 6 months with possible extension Location: Remote Sit anywhere in the US, 100% remote Monday - Friday 9am - 5pm 1 person needed Top Skillsets - Case studies, customer videos & customer testimonials, advocate programs. Working with customer base to fulfill requests. Looking for customer marketing, customer advocacy experience. Creating case study. Someone with great attention to detail, assertive, project management capabilities. Storing ability to move projects forward while managing

Associate Manager, Data Analytics Customer Intelligence (Remote)

Stryker

Remote

Full-time

Why join Stryker? We are proud to be named one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com As the Associate Manager, Customer Intelligence, you will manage the delivery of analytics solutions that convert internal Stryker data into insights about our Stryker customers in the US for our Customer Solutions organization at Stryker. Who we want Effective communicators. People who ca

Customer Success Manager - Remote - Telecoms Industry

Motion Recruitment Partners, LLC

Remote

Full-time

An industry leader in the Telecommunications field is looking for a customer success manager to help the company manage their Saas buisness optimization platform. Candidates would joining the established Customer Success Team, alongside other managers. Ideal candidates for this role are able to utilize data analysis skills on a daily basis. Required Skills & Experience Analytical and Conceptual Thinking Mastery; Demonstrated Proficiency PreferredEffective Communication across Diverse Disciplines

Technical Lead/Manager with working experience in CHUI / GUI / Web development and support in Progress4GL/OpenEdge

Bahwan CyberTek Inc.

Remote

Contract, Third Party

Role: Technical Lead/Manager with working experience in CHUI / GUI / Web development and support in Progress4GL/OpenEdge Location: Remote (EST Hours) Duration: 6 + Months. Skill set: Experience in Progress4GL/Open Edge 11 and above, Web Speed scripting, HTML, JavaScript Responsibilities: Maintaining BAU ticket Queue in a Level 3 support teamCoordinate with Level 2 Team & Business for solving problems.provides Technical Guidance to team member and review their deliverable to ensure the quality o

Sr. Manager - Vulnerability Management, Solutions Support

Marriott International

Remote

Full-time

Job Number 24062064 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Marriott Enterprise Vulnerability Management group oversees attack surface reduction across a wide range of corporate, cloud, data center, and property locations. Our team members are passionate about protecting our data, systems, and service

Senior Manager, Support Content Experience

ServiceNow, Inc.

Remote

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Manager, Information Security - Continent Franchise Support

Marriott International

Remote

Full-time

Additional Information Repost of 24041679 Job Number 24048087 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Support the Marriott Franchise Security Program to educate internal and external stakeholders including owners and franchisees on Marriott IT Security Standards such as Franchise Security Brand Standard. Dr

Program Manager

New Era Technology

Remote

Contract

Project / program management experience Strong knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods Strong knowledge of computer software, such as Google suite PMI or PMP certification preferred Experience in customer support and/or payments ecosystem

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin

University of Illinois - Urbana-Champaign

Remote

Full-time

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin Job Summary This position provides technical expertise and support for computer systems access and/or usage to ensure the safety of information systems and network assets. This position researches computer and network vulnerabilities and analyzes risks; interacts with customers to resolve problems, trains and provides ongoing guidance to unit security contacts (USCs) regarding access methods and standards; develops and distri

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Account Support Rep

Micro Data Systems Inc

Remote

Part-time

MUST BE LOCATED IN NEW JERSEY Position Title: Account Support Representative Classification: Non-Exempt under the Fair Labor Standards Act (FLSA) Position Status: Part-Time Position (High season: Aug Feb; Low Season: March July) Compensation: $17.00/hourly Test Day Bonus $3/hour; On-Call Bonus $6/hourly Report to: Manager of Team Operations Location: 100% Remote Date: Upcoming Training Dates: May 20, June 17 Job Summary: The Account Support Representative assists the customer support team for MD

System Engineer

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client in Chicago, IL that is seeking a System Engineer responsible for day to day customer support (incidents tickets and Space adds and system health) for Dell Powermax, Brocade, and replication (SRDF). Responsibilities: * Builds servers/workstations in accordance with established guidelines * Performs limited desktop troubleshooting under guidance of senior personnel * Performs well-defined assignments in support of senior personnel * Assists in gathering data

Senior Technical Manager

American Association Of Motor Vehicle Admin.

Remote

Full-time

Position Summary: The Senior Manager will assist the CTO with the technical management and direction of software development activities including the overall design of new software components, the implementation of industry best practices and standards, the establishment of priorities and the delivery of software products and solutions. This role calls for a go getter who can help grow the team and transition towards cloud native development and deployment. Senior Manager s primary responsibili

Technical Support Rep

Robert Half

Remote

Contract

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is located in the Newport News, Virginia, are

3D Modeler

Robert Half

Remote

Contract

Description 3D designer with excellent 3DMax VRay skills 100% Remote. We are looking for a 3D designer with excellent 3DSmax and Vray skills. They will need their own equipment and licensing. 3months - 32-40 hours of support a week. There is a potential to be a long term support at 16-24 hours a week. Portfolio of work required Candidates may reach out to barbara.strohoffer @roberthalf Requirements 3D Modeling, 3D Studio Max, 3D Visualization, Adobe Illustrator, Vray Innovation starts with