DOCSIS/WiFi Field Engineer

DOCSIS, WiFi testing, IP Networks, Routers, Cables, CMIS
Contract W2, 7 months
Telecommuting not available Travel not required

Job Description

Please note that this is a 7 months contract position.

Top 3 Required Skills:
•Gateways, cable modems, routers
•Wi-Fi Testing

Nice to have skills:
Basic IP protocols (NAT, DHCP, DNS, TCPIP)
Working experience with embedded firmware devices
Knowledge of IP networks.

Job Description:
Under limited supervision at customer site and responsible for testing in customer environment. Also, assist customers in troubleshooting, deployments, upgrades, and integration for DOCSIS Gateway, cable modem, voice and WIFI products. 

Test in customer environment to identify issues and help with configuration, upgrade and operational support of DOCSIS Gateway, cable modem, voice and WIFI products.
Work with vendors and development team to resolve issues and design flaws.
Perform detailed problem diagnosis, track and update issues in defect tracking system (Jira and Clearquest) 
Develop problem resolution procedures required to meet serviceability requirements.
Perform as test lead and provide technical guidance and assistance to other support teams across enterprise.
Provide hands-on training/mentoring to clients and fellow staff as needed.
Perform other duties as requested by supervisor.

Top 3 Soft Skills:
Interpersonal Skills (Communication)

Education level: College with 5+ year of experience

For consideration, please reference job number 3524

Posted By

San Francisco, CA

Dice Id : NETSO
Position Id : 3524
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