Data Analyst- No third parties please!!

servicenow, sdlc, data mining, analysis, data visualization
Contract W2, 18 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Data Analyst

#RZ 26377

Location: DALLAS, TX

Duration: 18 Months

General Purpose of Position:

  • Works with internal customers to conduct needs analysis relative to process improvement and metrics in order to create quality reporting solutions.
  • Ensures solutions are aligned with business direction and requirements.
  • Manages timeframes for designing, coding, testing and implementing to ensure solutions are delivered on-time with accuracy.
  • Delivered solutions are designed with a quality and sustainable mindset to ensure future reporting cycles are efficient and produce consistent results.
  • Understands data and resulting reports in order to effectively design quality solutions, as well as identify additional reporting.
  • Responsible for development of components to support an operational reporting program.

Summary of Essential Functions:

  • Completes tasks independently
  • Interacts with customers to define, analyze and deliver requirements
  • Demonstrates proficient understanding of business functions being supported
  • Documents assigned work and progress to customer / management
  • Communicates problems and / or issues in a timely manner
  • Analyzes and resolves problems independently
  • Researches and recommends alternative actions for problem resolution
  • Quickly understands the intent of the report/dashboard assignment and can independently build it
  • Tests solutions to ensure accuracy and quality
  • Develops reports that provide visibility to performance
  • Conducts analytics to identify trends and additional focus / reporting requirements
  • Demonstrates attention to detail to ensure reports are professional, consistent, accurate and consumable
  • Focuses on report automation to avoid efforts and vulnerabilities associated with manual report production


  • Education: BS, Business, Engineering, Computer Science or Information Systems
  • Experience: Minimum four years work experience as a data analyst or equivalent position

Skills / Abilities / Knowledge:

  • In depth experienced with Performance Analytics
  • Advanced knowledge of business analysis
  • Experienced and familiar with ServiceNow data structure and reporting
  • Experienced with presenting to individual contributors as well as Sr Leaders
  • Strong partnering skills
  • Excellent written communication skills
  • Ability to manage own work independently
  • Ability to analyze business requirements and develop viable solutions
  • Advanced skills with Microsoft Access / Excel
  • Advanced reporting skills
  • Ability to develop reports and present information in Powerpoint
  • Experience with data visualization
  • Experience with data analysis
  • Experience with data mining
  • Experience with business intelligence
  • Experience with data warehouse
  • Experience with balanced scorecard
  • Knowledge of ITIL / Service Management

Dice Id : makecorp
Position Id : RZ-26377
Originally Posted : 1 month ago
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