Data Analyst

Analytics, Customer insight, Data QA, Data analysis, Internet marketing, Marketing, Statistics, Survey design, Unstructured data, Web analytics, Text mining, Qualtrics, Business-to-business, TextIQ
Contract W2, Contract Corp-To-Corp, 4 Months
$40 - $50
Work from home available Travel not required

Job Description

Remote to start and then once environment changes then the candidate must be in the San Francisco office. 

  • 3+ years’ experience in an analytics-focused, customer-centric marketing role, such as customer insight program analyst, data analyst, web marketing, etc in either a B2B or B2C environment
  • Experience with survey platform (Qualtrics), text analytics tools such as TextIQ, visual analytics, statistics, and familiarity with web analytics tools preferred
  • Outstanding ability to synthesize unstructured and structured data and create value-added insights
  • Experience working across a highly matrixed organization, and a strong ability to partner and influence for results
  • Experience combining business knowledge/acumen with data to drive business decisions and maximize ROI/LTV
  • BS required, focus in statistics or equivalent work experience a plus

 Responsibilities:

  • Monitor Customer Effort by reviewing survey data and identify changes in trends, share insights, and make recommendations
  • Leverage customer feedback to form a cohesive picture around customer pain points, create and maintain a central repository of information, track and share prioritized projects status and progress based on pain point
  • Utilize text analytics tools to distill insights from unstructured data
  • Project manage requests and communicate effectively
  • Partner with business stakeholders to identify improvement opportunities to survey design, survey response rates, and data quality on our digital properties
Dice Id : 10115106
Position Id : (APPZ-DAHY)
Originally Posted : 1 month ago
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