Description of Duties (primary & secondary) % of Total Work Effort
Gather data requirements through sessions with stakeholders for inclusion in data structures. Analyzes data gathered in order to develop process or product solutions. Decomposes business processes and/or data flows into lower level processes so that the solution may be sufficiently described. Map data from existing systems to new data structures for conversion development. Communicate requirements and opportunities to all levels of the organization. Collaborate with developers for requirements development, ensuring that stakeholders understand the design capabilities and/or limitations, engaging development staff in the transfer of functional requirements into system design.
Uses knowledge of SQL and experience in query creation to design and implement new queries. Uses knowledge of Excel. Designs reports based on stakeholder needs and business requirements.
Review tier three tickets with application support agents and triage tickets to respective teams. Communicate with application support agents on possible workarounds.
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