Data Operations and Integration Advisor - Alternative Data

Full Time

Job Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

Looking for a highly motivated, experienced and enthusiastic Operations Solution Advisor to guide the development and implementation of new and enhanced reporting solutions that meet market needs and customer demands by leveraging both traditional and alternative data assets. You will have a broad impact on the customer and furnisher experience, process management, optimization and compliance as you drive culture by implementing programs. You will be accountable for the successful development, integration and launch of new solutions, business rules, and processes in support of multiple business units including Data Operations, Data Governance, Legal, Data Performance, Compliance and Product. You will represent the organization among other business units and make key strategic decisions and drive initiatives within the US while providing guidance and building partnerships with other regions.

What You'll Bring:

We'd Love to See
  • Bachelor degree or years 7+ years of equivalent work experience
  • Experience driving teams and management to decisions
  • Ability to foster collaborative relationships in cross-functional teams and work in matrix environment
  • Experience systematically analyzing problems or processes, drawing relevant conclusions, and devising appropriate courses of action
  • Excellent communication skills and business process knowledge
  • Ability to develop and socialize the success of operational programs and processes using metrics
  • Ability to analyze complex data using logic and quantitative reasoning, an intuitive capacity for problem solving and ability to act decisively
  • Experience in interacting with and/or managing external customer relationships
  • Establish and maintain VOC feedback loop from customers, furnishers, processors and client engagement teams
  • Ability to represent the operations user base and aptitude to confirm operational impact of recommended changes to applications or processes
  • Creation of training materials and talking points for new and modified processes
  • Ability to communicate your vision, work cross-functionally to design and implement solutions to drive positive results for the organization
  • Great project management capabilities and highly organized with attention to detail; comfortable working under deadlines and producing key deliverables
  • Availability to travel upon request

We'd Love to See

  • Experience in the credit reporting, financial services or direct marketing industry
  • 3+ years working in an Agile Scrum environment
  • Product Owner Certification
  • Business process mapping and process data mining experience
  • Methodologies: Systems Development Lifecycle experience, Rapid Application Development, Case Tools
  • Understanding of Databases/File Structures: DB2, Oracle, MS Access, SQL
  • High level understanding of software development methods and Data Manipulation Tools, such as SAS, Ab Initio

Impact You'll Make:

  • Lead and champion our operating model using new technology and applications while delivering high quality results
  • Build and drive internal continuous improvement culture through innovation, collaboration, and lean thinking while achieving organizational buy-in
  • Develop and create operations and workflow management processes and procedures while introducing metrics to measure success
  • Communicate data incidents to business leaders, legal, compliance, and customers/furnishers and introduce processes to mitigate future risk
  • Use problem solving skills, and knowledge of our applications and processes, to introduce resolutions that limit impact to customers/consumers
  • Create and formalize proactive strategies to advance data furnisher monitoring and improve our data quality
  • Support applications deployments, coordinate testing and validation strategies
  • Identify application deficiencies and/or process gaps; identify and implement solutions in order to meet department goals
  • Work with product managers and technical leads to determine scope and priorities for product development cycles
  • Work with QA and analyze data, and test results, to ensure integrity is maintained throughout program lifecycle and ensure market and business needs are satisfied
  • Interpret and adhere to standard legal, compliance, and business rules during program design and process development
  • Educate and influence internal partners on best-practice approaches gleaned from current and previous experiences
  • Improve TransUnion's competitive position and help drive revenue through development of Data Furnisher monitoring techniques and data onboarding processes
  • Develop and implement processes & system enhancements to establish and maintain data quality standards
  • Review current operations and identify opportunities in tools, processes, and talent, to make recommendations towards increased quality and efficiency
  • Research, evaluate, and determine the right level of automation and implement automation options
  • Develop and maintain stakeholder relationships in all regions

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

During the COVID-19 pandemic, TransUnion has several safety protocols in place to protect associates, customers, and visitors. You may be required to be fully vaccinated against COVID-19 as a condition of employment and/or to participate in certain work-related activities. Exemption is available to qualified candidates as a reasonable accommodation.

TransUnion's Internal Job Title:
Advisor, Data Integration
Dice Id : 10111030
Position Id : 19014988
Originally Posted : 3 months ago
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