Stefanini is Hiring!
An industry recognized leader in global IT outsourcing and managed services.
We are working with a well-respected and innovative leader in the Biotechnology Industry and actively seeking a Deskside Technician in Gaithersburg, MD 20878
Who we are:
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed?
High school diploma or equivalent required
2 + year experience
Solid foundation of Personal Computer experience
Excellent troubleshooting capability
Ability to work in a team environment as well as independently
Proven ability to remain flexible in a changing environment
Attendance and schedule adherence are requirements of this position
This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment
May require additional project-specific training
Experiencing using and troubleshooting MAC's
Active Directory Experience
Experiencing using and troubleshooting Windows Laptops/Desktops
Supporting Lab Experience a plus!
What you ll get
Work with brilliant minds, often within a global capacity;
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
Why we re different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY