Desktop Engineer Level II

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eXcell, a division of CompuCom Systems, Inc.
Contract W2, Contract Independent, 12+ mos
BASED ON EXPERIENCE

Job Description

Find out why eXcell is the employer of choice for contractors! Join eXcell and enjoy our generous employee benefits!

We are currently in search of a qualified Desktop Engineer Level II to join our amazing team.

Responsibilities:

  • Execution of OS migrations
  • Onsite support for Windows 10 OS migrations - QA validation of successful migration; onsite troubleshooting for migration failures
  • Escalate service problems and issues to the Deployment Team Lead or Technical Lead as appropriate, including migrations exceeding commitments for completion time or any other actual or potential Customer satisfaction problems
  • Provide oversight of Windows 10 migration project
  • Interface with Provider PM to provide input to project plan and schedule
  • Interface with Client management stakeholders for executive reporting
  • Primary point of escalation for project issues from Provider team
  • Provide support to the Provider deployment team as needed for Client infrastructure that will be utilized to facilitate the migration process
  • Deployment Automation
  • Automation Build / Support (SCCM / OSD / Task Sequencing): Design / build / support of the automation tools and technical support of SCCM automation tools
  • Define and document and modify GPO required for the and GPO design and build
  • Remediate image issues identified during deployments
Qualifications:
  • 2+ years of related experience, or AA degree, or equivalent combination of education and experience
  • A+ certification
  • Solid experience and understanding of IT services and products
  • Ability to transform technical IT language into terms everyone understands
  • Relatable with customers and impeccable with follow-through
  • Not intimidated by problems you ve never seen before - confidence is key!
  • Hungry to work hard and hungry to grow your career!



W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.



Company Information

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.
Dice Id : excell
Position Id : 21-01500
Originally Posted : 3 months ago

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