Desktop Support/Server Support

Active Directory, Bloomberg, Client/server, Customer support, Microsoft Exchange administration, Networking, TCP/IP, Operating systems, VMware vSphere
Contract W2, Contract Independent, 6 Months
$40 - $50

Job Description

Job Duties (including, but not limited to the following): Provide client support and technical issue resolution via onsite visits to client's offices, and through email and phone support Collaborate with project management and network teams to oversee onboarding process for new clients. Maintain and troubleshoot client hardware, including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets Manage and troubleshoot hardware issues (video cards, USB & peripheral devices and drivers) Update and manage daily calendar activities through Connect Wise Ongoing ticket management oversight for all clients in a timely manner Occasional lifting of computer hardware and related equipment (up to 25lbs) Required Technical Skills: Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems Lite Server administration Create/Manage Active Directory accounts, groups & permissions Install, configure & manage print queues Manage domain services & policies Troubleshoot DNS, DHCP and TCP/IP issues Strong technical skills in the following areas: Create/Manage Active Directory accounts, groups & permissions RSA Microsoft Exchange Administration Citrix XenApp VMware vSphere ActiveSync, XenMobile, and relevant mobile device technologies Publish/Manage Citrix applications Financial applications, such as Bloomberg, EZE, and NeoVest Microsoft Office Suite applications Professional Skills: Self-motivated, detail-oriented and organized Excellent communication (oral and written), organizational, and presentation skills Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers) Ability to work independently and efficiently to meet deadlines Ability to collaborate and build relationships with internal teams Willingness to assist with Helpdesk work when needed Ability to assess and prioritize work in a fast paced environment Ability to manage resources both laterally & vertically Qualifications: HS diploma required Bachelor's degree a plus Technical certifications and training that align with job duties 3 years' minimum experience with a MSP or related field Proactive/flexible nature - if you see something that can be improved, suggest it

Dice Id : 10124617
Position Id : PRI-DESK-NYC
Originally Posted : 10 months ago
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