Desktop Support Analyst

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Beacon Hill Technologies
Deskop, Windows
Contract W2, 6 Months
Depends on Experience
Travel not required

Job Description

Our client in Independence, OH is looking for a Desktop Support Specialist on a 6 month contract basis.


As a Desktop Support Specialist, you will provide timely technical software, hardware, telecommunication, and network problem resolution; as well as, analytical diagnosis and step-by-step end user solutions.

The successful candidate will be comfortable with incident, problem, change and knowledge management concepts. This individual will document all work activities related to incidents, problems, requests and project tasks in the ticketing tool.

The qualified candidate will have:

  • Associates or Bachelor’s degree in technical or business discipline; technical degree preferred.
  • 1-3 years’ experience in Desktop Systems, including configuring PC hardware and peripherals, software installations in Local Area and Wide Area Networks and Windows 7/8/10 configuration and diagnostics.
  • Advanced troubleshooting and multi-tasking skills; exercise patience and professionalism during stressful situations.
  • Strong interpersonal and active - listening skills with ability to work in a team-oriented/collaborative environment.
  • Excellent organizational and analytical skills.
  • Ability to maintain confidentiality with sensitive internal and external information.

If qualified and interested, please submit a resume and rate/salary expectations using the link below.

Company Information

Dice Id : 10125532
Position Id : 6494196
Originally Posted : 2 months ago

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