Desktop Support Analyst

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Robert Half
Desktop, Analyst, Technician, Windows, Audio, IT
Full Time

Job Description

Description

Explaining intricate technical information to the non-technical user is an essential skill for this position. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Education - University industry that may be the position for you, if that's you. You should apply to this job, if you are a motivated candidate with effective problem-solving abilities. Located in the Bryn Mawr, Pennsylvania, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature. Contact me for consideration for this position and MORE ! Abigail Fox (215) 568-1513

Your responsibilities

- Administer computer desktop support in accordance with established policies and procedures

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Organize hardware repairs with the appropriate vendors

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

- Settle computer problems, and offer suggestions on appropriate action/solutions

- Meet regularly and effectively with ticket submitters

Requirements

- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- Comprehensive knowledge of Apple Macintosh

- Microsoft Windows 10 experience required

- Audio Visual experience preferred

- Strong familiarity with Mobile Device

- Desktop support or related experience

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.


Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.


When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.


Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.


2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).



Company Information

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.
Our staffing services
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Dice Id : rhalfint
Position Id : 03720-0011583900
Originally Posted : 3 months ago

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