Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Excel, Hardware, Outlook, Peripherals, Technician, Windows, Windows 7
C2H Independent, Contract Independent, Contract W2, C2H W2, Full Time
$25.34 to $29.34 hourly
Work from home not available Travel not required

Job Description


This is a job where you will need to excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If you think you fit that description, Robert Half Technology has a Desktop Support Technician role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Dallas, Texas, area.


How you will make an impact


  • Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
  • Arrange hardware repairs with the appropriate vendors
  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
  • Meet regularly and effectively with ticket submitters
  • Provide computer desktop support in accordance with established policies and procedures
  • Resolve computer problems, and give guidance on appropriate action/solutions


    If interested, please email an updated resume to melissa.trevino@rht.com
  • Expertise in MS Windows 10
  • Solid understanding of MS Windows 7 in an Active Directory environment
  • ServiceNow experience preferred
  • Deep understanding of Microsoft Outlook
  • Ability to write reports, business correspondence, user instructions, and procedure manuals
  • Desktop support or related experience



Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 04010-0011117373
Originally Posted : 3 months ago

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