Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Hardware, Peripherals, Technician, Windows
C2H Independent, Contract Independent, Contract W2, C2H W2, Full Time
$14.00 to $14.00 hourly
Work from home not available Travel not required

Job Description


If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half Technology's new job opening. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is located in the Dayton, Tennessee, area.

Key responsibilities

- Communicate regularly and effectively with ticket submitters


- Settle computer problems, and offer suggestions on appropriate action/solutions


- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals


- Create records of daily data communication transactions, issues and remedial actions taken or installation activities


- Offer computer desktop support in accordance with established policies and procedures


- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


- hardware repairs with the appropriate vendors- Foundational knowledge in Basic Troubleshooting


- Printers experience


- Microsoft Windows 10 experience desired


- Microsoft Office 365 experience preferred


- Desktop support or related experience


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03930-0011149401
Originally Posted : 1 month ago

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