Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Excel, Hardware, LAN, Networks, Peripherals, Technician, Windows
C2H Independent, Contract Independent, Contract W2, C2H W2, Temporary
$19.79 to $22.91 hourly
Work from home not available Travel not required

Job Description


This is a job where you will need to excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you match these qualities. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary in nature and is located in the Malvern, Pennsylvania, area. If you are interested please contact Hailee Gerwitz - hailee.gerwitz@rht.com

Responsibilities


- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals


- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities


- Communicate regularly and effectively with ticket submitters


- Offer computer desktop support in accordance with established policies and procedures


- Settle computer problems, and offer suggestions on appropriate action/solutions


- hardware repairs with the appropriate vendors


For immediate consideration please contact Hailee Gerwitz - hailee.gerwitz@rht.com- Desktop support or related experience


- LAN (local area networks) experience


- Microsoft Office 365 experience


- Microsoft Windows 10 experience


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals


For immediate consideration please contact Hailee Gerwitz - hailee.gerwitz@rht.com


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03710-0011153020
Originally Posted : 2 months ago

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