Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Hardware, Peripherals, Technician, Windows
Full Time, Temporary
Depends On Experience
Work from home not available Travel not required

Job Description


Robert Half Technology might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a short-term temporary opportunity based in the Philadelphia, Pennsylvania, area.

Your responsibilities

- Interact regularly and effectively with ticket submitters


- Fix computer problems, and recommend appropriate action/solutions


- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


- Arrange hardware repairs with the appropriate vendors


- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities


- Supply computer desktop support in accordance with established policies and procedures


- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals


For immediate consideration please contact tina.huynh@rht.com- 2+ years of desktop support or other related experience


- Ability to write reports, business correspondence, user instructions, and procedure manuals


- Comprehensive knowledge of Microsoft Windows 10


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03720-0010948792

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