Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Hardware, Help Desk, Peripherals
C2H Independent, C2H W2, Full Time
$15.00 to $16.00 per hour
Work from home not available Travel not required

Job Description


Robert Half Technology is looking for a Help Desk Analyst with a combination of a Desk Top Support Analyst. We're looking for driven individuals who are most productive in an active and positive environment. We especially want to hear from motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, is ready to start immediately and is a temporary-to-full-time opportunity, which is located in the Philadelphia, Pennsylvania, area. For immediate consideration please send a copy of your resume to Janelle.Murray@rht.com

Your responsibilities in this role


- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals


- Support records of daily data communication transactions, issues and remedial actions taken or installation activities


- Meet regularly and effectively with ticket submitters


- Fix computer problems, and recommend appropriate action/solutions


- Supply computer desktop support in accordance with established policies and procedures


- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


- Arrange hardware repairs with the appropriate vendors- Desktop support or related experience


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals


- Solid understanding of Desktop Support


- Active Directory experience


For immediate consideration please send a resume to Janelle.Murray@rht.com


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 03720-0010965324

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