Desktop Support Analyst

company banner
Robert Half Technology
Analyst, Desktop Support, Hardware, Peripherals, Security, Technician
Full Time, Full Time
Depends On Experience
Work from home not available Travel not required

Job Description


Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half Technology's new Desktop Support Technician role. This position is ideal for self-starters with strong problem-solving skills and a passion for working in an innovative environment. Located in the Portland, Maine, area, this Desktop Support Analyst role is full-time in nature.

Your responsibilities in this role

- Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


- Interact regularly and effectively with ticket submitters


- Offer computer desktop support in accordance with established policies and procedures


- Support, examine, and repair computer systems, hardware, printers, and computer peripherals


- Fix computer problems, and recommend appropriate action/solutions


- Arrange hardware repairs with the appropriate vendors


- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities- Assess Risk experience required


- Strong familiarity with Cyber Security


- Comprehensive knowledge of compliance


- 3+ years of desktop support or other related experience


- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 02600-0011042510
Originally Posted : 5 months ago

Similar Positions at Robert Half Technology

Desktop Support Specialist
  • Lexington, MA
  • 20 hours ago
Desktop Support Analyst
  • Hartford, CT
  • 20 hours ago
Desktop Support Technician
  • Marlborough, MA
  • 20 hours ago
Programmer Analyst
  • Freeport, ME
  • 20 hours ago
Desktop Support Analyst
  • Danbury, CT
  • 20 hours ago
Help Desk Analyst I
  • Cumberland Foreside, ME
  • 20 hours ago
Desktop Support Analyst
  • Syosset, NY
  • 20 hours ago
Desktop Support Analyst
  • New York, NY
  • 20 hours ago
Desktop Support Analyst
  • New York, NY
  • 20 hours ago
Desktop Support Analyst
  • New York, NY
  • 20 hours ago