Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Hardware, Peripherals
Full Time, Temporary
$15.84 to $18.34 per hour
Telecommuting not available Travel not required

Job Description


Robert Half Technology is looking for a talented Desktop Support Analyst who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this position. This Desktop Support Analyst role is short term temporary in nature and is based in the Washington, District of Columbia, area.

Responsibilities

- Support, examine, and repair computer systems, hardware, printers, and computer peripherals

- Monitor equipment inventory and band together with others on potential purchases

- Offer computer desktop support to local remote locations in accordance with established policies and procedures

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Interface regularly and effectively with ticket submitters

- Establish the accuracy of all electronic data records by following company quality standards

- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Pilot and see through technology implementation projects

- Resolve computer problems, and give guidance on appropriate action/solutions

- Match hardware repairs with the appropriate vendors

Job Requirements



- Experience writing procedure manuals, user instructions, business correspondence, and general report writing

- Expertise in Google App Engine

- Solid understanding of Microsoft Office

- 2-4 years related experience

- BA/BS degree in Computer Science or technical degree preferred

Posted By

Job #: 04510-0010180480

WASHINGTON, DC, 20001

Contact


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 04510-0010180480

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