Desktop Support Analyst

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Robert Half Technology
Analyst, Desktop Support, Hardware, Peripherals, Technician, Windows, Windows 7
Full Time, Temporary
$21.38 to $24.75 per hour
Work from home not available Travel not required

Job Description

Robert Half Technology is seeking candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format for their Desktop Support Technician role. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long term temporary in nature and is located in the Washington, District of Columbia, area.
Your responsibilities in this role
- Rectify computer problems, and suggest appropriate action/solutions

- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

- Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Interface regularly and effectively with ticket submitters

- Support records of daily data communication transactions, issues and remedial actions taken or installation activities

- Coordinate hardware repairs with the appropriate vendors

- Provide computer desktop support in accordance with established policies and procedures- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Desktop support or related experience

- Adeptness in Microsoft Office 365

- Command of Microsoft Windows 10

- Microsoft SCCM - System Cntr Config Mgr experience

- Microsoft Windows 7 in an Active Directory environment experience

- Microsoft Office experience highly desired

- Solid understanding of Microsoft Windows


Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 04510-0010812731

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