Desktop Support Technician

Active Directory, LAN, WAN, Microsoft Windows, Citrix, Microsoft Office 365, Adobe, Ticketing System, Technical support, Desktop, Hardware, Software, Inventory, Customer support, VMware, Desktop support, IT Support, Peripheral Equipment, Laptop
Contract W2
Depends on Experience

Job Description

NEW POSITION!! Send in your resume along with salary expectation, availability, and contact information ASAP.

Company Profile

Kyra Solutions, Inc. is a premier Information Technology Consulting Organization established in 1997 and headquartered in Lakeland, Florida. Kyra is a prime vendor of the State of Florida and provides high quality IT Consulting Services to its clients. Kyra has been in the IT Industry for 20 years and has been serving the IT Public Sector within the State of Florida for the past 15 years. The company has won numerous awards for its aggressive growth and quality of project execution; which include:

  • Florida's Best Companies to Work For two years in row
  • State's Diversity Business of the Year
  • America's Fastest Growing Private Companies - Inc. 5000
  • Tampa Bay Fast 50

Contact Information


Job Description

Job Title: Desktop Support Technician in West Palm Beach, FL Duration: Long Term

Required Skills and Competencies:

  • Minimum 4 years of experience providing desktop support within a Microsoft Active Directory and
    networked LAN/WAN environment.
  • Experience supporting Windows 7 and Windows 10 Enterprise desktop systems.
  • Experience supporting Windows 10 Virtual Desktops within a VM Ware or Nutanix Citrix environment.
  • Experience supporting the MS Office 365 Suite, Adobe and other desktop applications.
  • Experience supporting various types of desktop hardware including: Dell Laptops and Desktops, MS Surface Tablets, Dell Wyse Thin Clients, MAC and iOS devices.
  • Experience performing desktop installations, moves, adds, changes, and providing peripheral support.
  • Experience using a desktop inventory tracking system.
  • Experience using a ticketing system.
  • Work will be assigned and tracked using the Remedyforce ticketing system.
  • Experience providing customer support.
  • Excellent oral and written communication skills.

Kyra recruiters, know the industry landscape and our clients’ needs well. We also understand you want not only a high wage position, but long-term growth potential. Our employees have over a 93% renewal rate while employed with us. We work hard to not only keep you working, but growing with more challenging issues in need of innovative solutions. If you are interested in this position or in working for Kyra in the future, please send us your resume with salary expectation, availability, and contact information. We look forward to hearing from you soon!
Background / References Verifiable Professional References will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Background check (for past 10 years) will be done on the selected candidate for Employment, Criminal (State & Federal), Education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.

Dice Id : nextgen
Position Id : DSC_0514
Originally Posted : 2 weeks ago
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