Knowledge and Skill Requirements:
- 4 years previous experience working as a Help Desk/Service Desk technician for a large organization
- Ability to provide Level 1/2 support for all IT related issues including network connectivity, peripheral device troubleshooting, software configuration/installation and end user support
- Printer, Fax and Scanner troubleshooting and repair
- Advanced knowledge and understanding with supporting Microsoft Office products
- A basic familiarity with Windows Active directory administration
- Desktop PC repair and imaging
- Periodic inventory counts and Excel spreadsheet management
- Provide end-user support with a high-level of customer satisfaction.
As a member of our organization, you'd be working in an extremely
dynamic environment and be exposed to various technically challenging
situations and businesses. Additional duties may be assigned.
Monday – Friday 9:00 am-4:30 pm