Desktop Support Specialist (2 to 3 years of experience)

  • Ledgent,
  • Anaheim, CA
  • 17 hours ago
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Ledgent
Desktop Support
Full Time, Permanent
US60000 - US65000 per annum
Work from home not available Travel not required

Job Description

Interested in working for a company where you are challenged to think outside of the box, work with motivated colleagues and have opportunity for growth? We are looking for a Desktop Support Specialist (Direct Hire) to start immediately with an award-winning Electronic Manufacturer in the beautiful North Orange County, CA. Highly desired work culture and competitive compensation package!

Responsibilities:
- Provide Help Desk and Desktop support to company's corporate users either on the phone or in-person
- Support IT Corporate requirements outside the normal business hours when needed
- Effectively communicate with users to diagnose and solve problems; follow-up and update users on any outstanding issues, ensure proper recording, documentations and closure of all issues.

Qualifications:
- 2 to 3 years of desktop support experience within a corporate setting
- Leadership Attitude
- Excellent verbal and written communication skills
- Experience in using a Help Desk based ticketing system
- Knowledge of Active Directory and DHCP required
- Highly skilled in supporting Windows and Macintosh desktops, laptops, iPhone, and tablets in a corporate environment
- Knowledge of systems' backup and recovery
- Must be customer service oriented, detail oriented, highly organized and computer literate!
- Knowledge of network switches and VLANS
- Experience deploying and support VOIP phones
- Skilled in supporting Microsoft/Adobe Suite applications
- Must have profound knowledge of Windows Operating Systems
- Ability to work in a face-paced professional work environment
- Must have professional appearance, strong trouble shooting abilities and a desire for learning new technologies

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Requirements:

Qualifications:

- Bachelor`s of Science Degree or 2 to 3 years of equivalent IT experience
- Excellent verbal and written communication skills
- Experience in using a Help Desk based ticketing system
- Knowledge of Active Directory and DHCP required
- Highly skilled in supporting Windows and Macintosh desktops, laptops, iPhone, and tablets in a corporate environment
- Knowledge of systems` backup and recovery
- Must be customer service oriented, detail oriented, highly organized and computer literate!
- Knowledge of network switches and VLANS
- Experience deploying and support VOIP phones
- Skilled in supporting Microsoft/Adobe Suite applications
- Must have profound knowledge of Windows Operating Systems
- Ability to work in a face-paced professional work environment
- Must have professional appearance, strong trouble shooting abilities and a desire for learning new technologies

Posted By

Blair West



Company Information

Ledgent Technology recruits and hires technology professionals for some of the most prestigious tech companies and IT departments in the nation. We specialize in the placement of both full-time and contract professionals. We are recognized as the very best recruiting firm in the industry. We’re the only one to receive all four of the most prestigious honors awarded! This includes "Best Staffing Firms to Work For" and "Best of Staffing® - Talent Satisfaction" plus we were also recognized on Fortune’s 50 Best Small/Medium Workplaces in the US. The companies we work with pay us to find you, you do not pay for our service and support. Partnering with us means we can help locate a position at a company that has the work environment you seek; you can continue your own job search while we send you to interviews for open positions with our clients. If you'd like to have a flexible schedule and variety in your work, we can place you on contract/project assignments to get more experience or to provide more freedom in your schedule. You've come to the right place for placement. You've come to Ledgent Technology!
Dice Id : RTL152550
Position Id : 1005312527748
Originally Posted : 12 months ago

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