Desktop Support Specialist

Active Directory, Apple, Microsoft Office, Troubleshooting, Technical support, PC
Full Time
$24 - $27

Job Description

IT Support 

Expert Technical Solutions has an immediate opening for an IT Support Analyst with one of our premier clients in Atlanta, GA.

This is 6 months + contract position with excellent benefits offered. There is a strong chance of being converted permanent.

The role will be onsite in Buckhead.

Responsibilities:

  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and software, and technology peripherals
  • Support and maintain user account information including rights, security and systems groups
  • Assist in the administration of asset management including taking inventory and replacement process
  • Facilitate onboarding and deprovisioning of users
  • Assist in the maintenance and buildout of technical knowledgebase
  • Participate and respond to support requests during on call rotation

Requirements:

  • 3+ years’ experience in IT support
  • Experience working with remote employees
  • PC desktop/laptop expertise
  • Active Directory Experience
  • MS Office support, especially Outlook
  • SharePoint Online knowledge including setup and administration
  • Apple MacBook Pro and Mac OS expertise
  • Office 365 skills
  • Excellent written and oral communication skills
  • Ability to be assigned multiple tasks to be completed in rapid succession with minimal supervision
  • Ability to proactively identify client needs and internal company needs and respond accordingly without being assigned
Dice Id : 10374726
Position Id : 7197367
Originally Posted : 2 months ago
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