Desktop Support Technician

Desktop, Laptop, Linux, Microsoft Windows, OS X, Communication skills
Full Time
Depends on Experience

Job Description

What You Will Do

  • Image and provision PC’s and Laptops
  • Must be able to lift 50lbs
  • We will be moving boxes from site to site
  • Make calls to help clarify
  • Field incoming help requests from end users via phone and work orders, and perform post-resolution follow-ups
  • Apply diagnostic utilities to aid in troubleshooting
  • Identify and learn appropriate software and hardware used and supported by the organization
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups and configuring systems and applications
  • Test fixes to ensure the problem has been adequately resolved

Skills and Experience You Will Need

Required:

  • Experience with desktop operating systems, including Windows, Linux and Mac OS X
  • Knowledge of basic computer hardware
  • Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning

Who We Are

GalaxE.Solutions
Celebrating 30 years of excellence, GalaxE has pioneered the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world.
We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership in the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop and use cutting-edge technologies to transform the way we deliver creative business solutions.
Sound like you? Join us, and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE, #CoolAutomation
Equal Opportunity Employer/Veterans/Disabled

Dice Id : CXGALXYS
Position Id : 2020-9195
Originally Posted : 2 months ago
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