Kforce has a client in Irving, TX that is seeking a Desktop Support Technician.
The Desktop Support Consultant researches and responds to escalated telephone, email, and online requests for technical support. The Desktop Support Technician documents, tracks, and monitors the problem using applicable systems and tools. This role's decisions typically focus on methods, tactics and processes for completing administrative tasks/projects.
* High School diploma/GED required
* Desktop/End User Support Engineer experience
* Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first-line support teams
* Experienced responding to escalated telephone, email and online requests for technical support
* Experienced documenting, tracking, and monitoring the problem using applicable systems and tools
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.