Desktop Support Technician

A+, Desktop Support, IT Support, Network, Hardware, Software, Desktop, Video Conference, Troubleshoot, Printers, Windows, Microsoft, Laptop, Operating System, Ghost, Acronis, Audio Video
Full Time, Contract Independent, Contract W2, C2H Independent, C2H W2, LongTerm
Depends On Experience
Telecommuting not available Travel required to 10%.

Job Description

NEW POSITION!! Send in your resume along with salary expectation, availability, and contact information ASAP.

Company Profile

Kyra Solutions, a premier Information Technology Consulting Organization established in 1997 and headquartered in Lakeland, Florida. Kyra is a prime vendor of the State of Florida and provides high quality IT Consulting Services to its clients. Kyra has been in the IT Industry for 20 years and has been serving the IT Public Sector within the State of Florida for the past 15 years. The company has won numerous awards for its aggressive growth and quality of project execution; which include:

  • Florida's Best Companies To Work For Two Years In a Row
  • State's Diversity Business of the Year
  • America's Fastest Growing Private Companies - Inc. 5000
  • Tampa Bay Fast 50

Contact Information


Job Description

Job Title: Desktop Technician in Orlando, FL Duration: Long Term

Required Knowledge, Skills, and Abilities:

  • Support all of the hardware and software used by the enterprise.
  • Provide technical support for desktops, laptops, printers, video conferencing equipment and other equipment.
  • A solid understanding of PC hardware, software, mobile computing devices, peripheral equipment, and networking principles and functions.
  • Solid technical troubleshooting skills and a working knowledge of current technologies.
  • Experience supporting and troubleshooting network issue.
  • Troubleshoot network connectivity and network printing issues.
  • Experience with image deployment via Ghost or Acronis.
  • Experience installing, upgrading and migrating Windows OS.
  • A+ Certification or any other Certification is highly preferred.

Minimum Qualification:

  • Associate’s degree from an accredited institution in Computer Science or closely related field and one year of customer service experience in a computer support environment.
  • Customer service experience in a computer support environment may be substituted for education on a year-for-year basis.
  • Associate’s degree may be substituted for four-years of recent direct job experience in a medium to large-scale enterprise IT support environment.

Kyra recruiters, know the industry landscape and our clients’ needs well. We also understand you want not only a high wage position but long-term growth potential. Our employees have over a 93% renewal rate while employed with us. We work hard to not only keep you working but growing with more challenging issues in need of innovative solutions.

If you are interested in this position or in working for Kyra in the future, please send us your resume with salary expectation, availability, and contact information. We look forward to hearing from you soon!

 Background / References

Verifiable Professional References will be required along with the resume, however references will be checked/contacted after the interview and before the project starts.

Background check (for past 10 years) will be done on the selected candidate for Employment, Criminal (State & Federal), Education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client.

Equal employment opportunity employer.

Dice Id : nextgen
Position Id : Desk_01
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