Desktop Support Technician

  • Leidos,
  • Arlington, TX
Customer Service, Desktop Support, Hardware, Linux, Security, Technician
Full Time
Telecommuting not available Travel required to 10%.

Job Description

 

 

Job Description:

 

 

The Defense & Intelligence Group of Leidos has an opening for a Desktop Support Technician at The Pentagon, National Capital Region.

 

 

JOB SUMMARY:

 

 

Desktop Support Technician in support of the AFNCR IT Services program at the National Military Command Center (NMCC). The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas are: IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. The successful candidate will provide technical support to Command and Control computer systems and desktop support to NMCC customers. Rotating shift position with program support to a 24x7 center.

 

 

PRIMARY RESPONSIBILITIES:

 

 

Monitor and maintain NMCC Computer Systems.

 

Provide customer service to NMCC personnel for desktop support incidents and outages.

 

Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.

 

Update tickets in Remedy.

 

 

BASIC QUALIFICATIONS:

 

High School Diploma/GED with 3+ years of relevant experience.

 

Currently possess Security+ce or equivalent level certification.

 

Currently possess a DoD TS/SCI security clearance.

 

 

PREFERRED QUALIFICATIONS:

 

Working knowledge of Remedy. Experience with Linux.

 

 

External Referral Eligible

 

 

Dice Id : SCNCAPI2
Position Id : TR-662208
Have a Job? Post it

Similar Positions

Field Technician
  • Modis
  • Houston, TX
Deskside Support Tech - Level 2
  • Harvey Nash Inc.
  • Dallas, TX
IT Field Support Technician @ Dallas, TX 75201 @ 6 Months CTH
  • National Systems America, L.P.
  • Dallas, TX
Desktop Support Technician
  • MATRIX Resources, Inc.
  • Dallas, TX
Tier II Help Desk Support
  • STRIVE Consulting
  • Flower Mound, TX
PC Technician
  • Axis Technologies
  • Ft Worth, TX
Help Desk / Software Support / Phone Support
  • GTN Technical Staffing
  • Dallas, TX
Microsoft IT Support
  • The Judge Group, Inc.
  • Dallas, TX
Desktop Technician
  • Kforce Technology Staffing
  • Fort Worth, TX