Desktop Support Technician

  • Modis,
  • El Segundo, CA
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Modis
ActiveX, Anti-Virus, A/V, Broadband, Browsers, Desktop Support, Encryption, Exchange, Java, Manager, Management, MS Office, Networking, Networks, OS x, Security, SMS, Technician, Tivoli, Video, Windows, Windows 7, Windows 8, Wireless, WSUS
Contract W2, C2H W2
Telecommuting not available Travel not required

Job Description

 

 

*W2* Local Candidates Only*No C2C*

 

 

I am working with a financial client in El Segundo looking for a L2 Desktop Technician to join their team. The ideal candidate will be experienced in troubleshooting, configuring, deploying and updating Windows-based workstations in a corporate environment. Workstation imaging using SCCM will also be important for this role.

 

 

If you are interested please reply!

 

 

 

- Experience

 

 

- 5+ years deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment.

 

 

- 5+ years providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.)

 

 

- Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit [MDT], MS Systems Management Server [SMS], MS System Center Configuration Manager [SCCM], LANDesk, Ghost, etc.)

 

 

- Experience deploying updates/patches with workstation management tools (e.g., MS Windows Server Update Services [WSUS], Tivoli Endpoint Manager, Altiris Patch Management Solution, SolarWinds Patch Manager)

 

 

- 5+ years providing support for Windows 7, Windows 8, Windows 10, Server 2003/2008 experience a plus.

 

 

- 5+ years providing support for MS Office 2007 & 2010 and all major component applications. MS Office 2013 and/or Office 365 experience a plus.

 

 

- 5+ years providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.)

 

 

- 5+ years providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.)

 

 

- 5+ years providing on site & remote technical support for workstations, applications and networking technologies in medium to large organizations.

 

 

- Macintosh & OS X configuration & support experience a plus.

 

 

- Familiarity with a range of ticket/incident management systems (e.g., Remedy, ZenDesk, ServiceNow)

 

 

- Microsoft Active Directory & Exchange administration a plus.

 

 

- Good ability to judge situational feedback (user frustration, systems urgency, etc.) and adjust support response/approach to meet needs.


Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : cxmodman
Position Id : US_EN_6_914739_1031570