Desktop Support Technician x2

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Robert Half
Desktop, Technician, Help Desk, Analyst, IT, Network, Windows, Citrix, VPN, A/V
Full Time
Work from home not available Travel not required

Job Description


For consideration please email resume -

Robert Half Technology in Dallas, Texas is seeking a direct hire for a Desktop Support Technician to join their team.

The Desktop Support Technician will be responsible for providing daily desktop support to all network users. The environment will consists of Microsoft and Apple. However, a heavier focus on the Microsoft side.

• Provide Desk-side support of end user issues, such as:
oNew user and equipment deployment
oInternal application troubleshooting
oTicket management
oProactive documentation of technical procedures
•Maintain printer fleet needs
•Ensure a timely response to ticketing needs
•Ensure proper notes and documentation of all assigned tasks
•Cross train with other technicians. Must be able to work in a team-player environment.
•Must be able to work significant overtime while travelling up to 20% of time
•Other duties may be assigned


Education & Experience:
•High School degree required; Associates or Bachelor's degree in IT preferred
•2+ years of Enterprise Desktop Support experience
•A+ and Network+ preferred
•Proficiency in Windows 10, HP laptops and desktops, Mac OS X, Citrix Client, Cisco VPN Client
•Experience with A/V systems, mixers, etc.
•Experience with desktop imaging practices
•Experience with Quest KACE desired, but not required

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 04951-0011273312
Originally Posted : 1 month ago

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