Installation and configuration of hardware, software, and peripherals in support of business operations and needs.
Testing of workstations, troubleshoots all related desktop hardware, operating systems, peripherals, printers, network components, as well as commercial and custom applications.
Configuration desktop applications including Microsoft Office 2016 and 0365, MS Outlook, and Internet Explorer to ensure optimal performance for users.
Receive and resolve Tier II problems for users requiring extensive analysis, application of multiple technical skills in desktop problem resolution, network connectivity, or other associated user support areas.
Install and configure mobile devices to include tablets, iPad, and smartphones.
Email resumes to firstname.lastname@example.org