Desktop Support at COLUMBIA, SC

Troubleshooting, Customer Service, Networking, SECURING, PATCHING
Contract W2

Job Description

We are hiring Desktop Support at COLUMBIA, SC . Please send resume to .

Job Title: Desktop Support

Location: COLUMBIA, SC

Duration: 6 months

Job Description:

DAILY DUTIES / RESPONSIBILITIES:

SUPPORT DESKTOPS, LAPTOPS, TABLETS AND MOBILE DEVICES

SUPPORT MICROSOFT WINDOWS, ANDROIDS AND IOS OPERATING SYSTEMS AND IMAGING

SYSTEM HARDWARE AND SOFTWARE PATCHING AND UPGRADING

SUPPORT MS OFFICE, ADOBE, OTHER OFFICE PRODUCTIVITY SOFTWARE

SUPPORT PRINTERS AND OTHER PERIPHERAL HARDWARE

BASIC TROUBLESHOOTING OF ALL TECHNOLOGY SUPPORTED

BASIC NETWORKING, ADDING REMOVING COMPUTERS IN AN ACTIVE DIRECTORY ENVIRONMENT

INVENTORY AND ASSET MANAGEMENT

SUPPORT ANTIVIRUS, ANTISPAM AND OTHER SECURITY SOFTWARE

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

PLAN, BUILD, CONFIGURE, DISTRIBUTE, DEPLOY, UPGRADE, AND TROUBLESHOOT WINDOWS IMAGES WITHIN A WINDOWS INFRASTRUCTURE ENVIRONMENT.

WINDOWS MIGRATION TO THE MOST CURRENT VERSION OF WINDOWS FROM AN OLDER VERSION OF WINDOWS.

SECURING, PATCHING AND HARDENING WINDOWS END USER DEVICES. DESKTOPS AND LAPTOPS.

MIGRATE MS OFFICE TO THE MOST CURRENT VERSION FROM AN OLDER VERSION. THIS IS NOT A CLOUD WINDOWS 365 DEPLOYMENT. THIS IS A DESKTOP DEPLOYMENT AND CONFIGURATION.

MUST BE ABLE TO TROUBLESHOOT ODBC CONNECTIVITY ISSUES WITH MS OFFICE DEPLOYMENT. PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

END USER SUPPORT

APPLICATION SUPPORT

ANALYSIS OF TECHNICAL ISSUES

PROBLEM SOLVING AND ATTENTION TO DETAIL

CUSTOMER SERVICE AND ASSESSING CUSTOMER SUPPORT NEEDS

TEAMWORK

ABILITY TO LEARN NEW SOFTWARE/HARDWARE AND TROUBLESHOOTING

ORGANIZATION AND DOCUMENTATION

ASSET MANAGEMENT

NETWORKING

MOBILE DEVICES

MECHANICAL REASONING

IDENTIFYING PROCESS IMPROVEMENTS

HELPDESK REPORTING SYSTEMS

PRIORITIZING AND SCHEDULING

TIME MANAGEMENT

CLEAR AND CONCISE EMAIL AND REPORTS

Thanks & Regards,

Sunil Bathula

Office #Ext # 387

Dice Id : chartpro
Position Id : 2021-548
Originally Posted : 4 months ago
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