Dev-ops Engineer/SRE (Site Reliability Engineer)

Configuration Management, Customer Service, Development, Ecommerce, Management, Metrics, Project, Python, Release, Ruby
Full Time
Telecommuting not available Travel not required

Job Description


For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes,,, and Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.


We seek top Technical talent for our Site Reliability Engineering team. "Neiman Marcus Group has revenues of $5 billion with 30 percent being generated from the online organization. The online organization has consistently leveraged innovation and high industry standards to evolve our online platform to support over 5 major brands both domestic and international.

This role will be responsible for building the SRE team and support for operation and product teams in the digital Transformation project including Cloud solution, Automation and monitoring systems. This position requires a high level of aptitude and understanding of new technology so that initiatives can be delivered on time. This role will have direct contact with multiple Digital Transformation product teams and spend 20-50% of the time assisting them

Responsibilities include:

  • Leading infrastructure and automation efforts for Digital Transformation.
  • Define infrastructure and system needs for DT role for SRE using best practices
  • Build automation using configuration management tools to seamlessly scale projects
  • Design and implement monitoring solutions for projects via automation
  • Collaborate with product teams for items related to SRE
  • Own the reporting and accountability of all eCommerce performance metrics
  • Build and enhance scalable application infrastructure focused on delivering world-class eCommerce capabilities
  • Define and deliver global application roadmaps and technology platforms
  • Manage the development and deployment of all release management features for the online systems
  • Maintain log centralization of numerous applications using Splunk


  • Bachelor or advanced degree in IT, Computer Science, business or related field
  • 3+ year of Coding in Python or Ruby
  • 2+ year Experience in AWS technology
  • 3+ years experience in business process and/or technology implementation
  • Configuration management tools for automation using tools like Chef, Puppet, and/or Ansible
  • Proven experience on scaling cloud based application with main focus on automation
  • 2+ years experience at a Lead level or above delivering Web Capabilities preferably in an eCommerce environment
  • Current knowledge of evolution of tools to drive continuous integration, continuous delivery, release automation
  • Firm understanding of online applications and performance monitors such as Dynatrace, Splunk, Rigor, and Quantum


  • High School Diploma or Equivalent
  • 4+ years of IT systems experience in one or more of the following areas, with demonstrated progression of responsibilities:
    • Application delivery (preferably eCommerce/web)
    • Enterprise-scale application management
    • Software product management
    • IT/system product design and product strategy
    • Solution/Application Architectures

Dice Id : RTX1854dc
Position Id : 9306
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