DevOps Engineer

DevOps, personally identifiable information (PII), SQL scripts, PHP, shell, LAMP stack, Linux/Apache/MySQL/PHP, TCP/IP, SNMP, FTP, Telnet, SSH, HTTP, HTML, MySQL
Full Time
Depends on Experience
Work from home not available Travel not required

Job Description

ID 1973 DevOps Engineer

We are currently seeking a CID (Critical Investigation and Development) individual to join our team. The successful candidate will be able to fill a back-office support position that will include a combination of a DevOps role, a system administrator, developer tasks, security analysis and investigative tasks for our customer base including internal customers. The team member will be able to quickly assess and shift priorities in response to emergencies or unexpected situations.

Responsibilities

  • Handle escalated support requests.
  • Utilize internal ticketing systems to communicate with Support.
  • Perform remote troubleshooting directly with customer.
  • Log and manage issues into a trouble ticketing and bug tracking system.
  • Meet deadlines and work additional and/or off shift hours when needed.
  • Handle and manage multiple customers with a professional, courteous attitude at all times.
  • Handle and manage customer data and personally identifiable information (PII) in a security conscious manner.
  • Monitor the health of deployed systems and perform basic corrective action.
  • Administer servers.
  • Maintain system security

Requirements:

  • Understanding of sophisticated networking.
  • Strong networking and troubleshooting skills.
  • Strong understanding of database and web servers.
  • Thorough understanding of IT security standards and practices.
  • In-depth knowledge of TCP/IP, SNMP, FTP, Telnet, SSH, HTTP, HTML, MySQL.
  • Understanding LAMP stack (Linux/Apache/MySQL/PHP).
  • Experience developing in programing/scripting languages (PHP, shell).
  • Run complicated/in-depth SQL scripts.
  • Thorough investigation and root cause analysis ability.
  • Excellent written, oral communication and organizational skills.
  • Fluency in English is a must.
  • Flexibility and stress tolerance is key in this role.
  • Takes pride in support ticket accuracy
  • Command line Linux skills required.
  • Self-motivated and the ability to work effectively with minimal supervision.
  • Proficiency with Microsoft Office products (advanced capability with Excel).
  • Bachelors Degree in computer science, related field, or equivalent work experience.

Dice Id : compexpr
Position Id : 1973
Originally Posted : 4 months ago
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