DevOps Engineers

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The Judge Group, Inc.
Engineers, Python, SQL
Full Time

Job Description

Location: Philadelphia, PA
Description: Our client is currently seeking a DevOps Engineers

BIG FOCUS: Measuring success of new features, or current experiences in production

This job will have the following responsibilities:
  • Being the point person for two-week stints' every 4-6 weeks
  • Sending out daily email reports on the health of the experience from the day before
  • Chasing down any major sevs to report impact in the reports and in documentation we keep
  • Creating triage tickets for user forum posts and specific feedback we get re: the experience of the application - and following up with those tickets
  • Staying on top of any ongoing issues, and following up with Production Support as needed
  • Escalating issues to teams that need to resolve them internally, and externally through Production Support
  • Reading reviews and other feedback to get an overall sentiment or trend and gauge if there are any new user issues we should be tracking down, or spikes in issues that may seem new
  • Using Splunk to identify what's causing an issue, or measure the experience
  • Collaborate with engineering teams to understand resolution
  • Following up until resolved or mitigated
  • Collaborating with Stream engineering teams on operational support for upcoming releases and/or new feature development to ensure we're prepared to support these in production.
  • Helping create and maintain documentation to generate efficiencies in supporting

Qualifications & Requirements:
  • Python or some basic programming experience
  • SQL or Splunk experience (some kind of query writing experience)
  • Data experience of some kind (this isn't a technical tool or language, but needs to have worked with data)


Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com


Company Information

The Judge Group, celebrating its 50th anniversary, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices in the United States, Canada, and India. The Judge Group serves more than 50 of the Fortune 100 and is responsible for over 9,000 professionals on assignment annually across a wide range of industries.

Dice Id : cxjudgpa
Position Id : 696586
Originally Posted : 1 month ago

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