Director of CRM (Customer Relationship Management)

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ConsultNet, LLC
Director, CRM, Management, SMS, Business Intelligence, Accounting, Web, IT
Full Time

Job Description

Job Description

Director of CRM (Customer Relationship Management)
Direct Hire
Remote, or can work out of client offices
Pay Target $130k+ Bonus, STI, LTI

Job Summary:
This is a new position with a 2500 employee company. Someone to lead the organization in customer communication strategy, satisfaction, and loyalty. Work with a lot of analytics tools to evaluate customer engagement with email, SMS, direct-mail, web, and mobile push notifications.

Work closely with their retail client/customers to better understand their consumer challenges, and create CRM strategies for increased consumer satisfaction. Work with most technology and operations groups within the company such as Product, Data Science, Business Intelligence, Marketing, Accounting/Finance.

Required Skills / Experience:
  • 10+ years CRM experience creating and leading Customer Relationship Management programs.
  • Experience building loyalty and referral programs
  • Expertise in consumer and brand data-analytics tools
  • Experience creating customer engagement campaigns
    • SMS
    • Email
    • Direct mail
    • Web
    • Mobile push notifications
  • Must have big consumer brand experience
  • Bachelors Degree in Marketing, Communications or similar

*Criminal Background check prior to start

Masters Degree in Marketing, Communications or similar
Financial Technology industry

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at

Company Information

Our experience and deep relationships inspire flexible, strategic staffing solutions.

Founded in 1996, ConsultNet was built to equip our clients to excel in IT—through expert consultants, project leadership and custom solutions.

With business in 45 states, ConsultNet serves multiple industries including:

finance, manufacturing, healthcare, digital media, advertising and the federal sector

In the last two years, we placed 1,500 consultants and served 300 clients, with contract, contract-to-hire, direct staffing and project-based teams.

As principled pioneers, we serve as an invaluable resource that drives business results.

Go Farther with ConsultNet

Dice Id : cxcnetut
Position Id : 21-00381
Originally Posted : 3 months ago

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