Director of Enterprise Solutions

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Vaco Technology
Yardi, Real Page, Data, Support, Microsoft Office
Full Time

Job Description



We are looking for a Director of Enterprise Solutions to be responsible for the application lifecycle. This individual will be a subject matter expert that will allow the team to meet company objects and goals.



Essential Functions and Responsibilities




  • Work with the Senior Vice President of Information Technology to continuously develop the strategic direction for enterprise applications




  • Partner with the leadership teams, department heads, and subject matter experts of the Management Services (Operations Team), Financial Services, and Investment Services divisions to meet company, division, and department goals through the enterprise software platform




  • Develop project plans, timelines, resource needs, etc. for software initiatives




  • Serve as Project Leader, Team Lead, or Subject Matter Expert on company software projects and initiatives




  • Provide leadership to the managers and members of the Enterprise Support Team and Enterprise Administration Team




  • Work with the Manager of Enterprise Support and team members to provide prompt responses within internal Service Level Agreements, excellent customer service, and resolution for all Information Technology service requests




  • Work with and provide leadership to the Enterprise System Support Team to serve as property management software subject matter experts




  • Provide leadership to the Enterprise Administration Team to manage application security, backend processes, system interfaces, data integrity, issue management, issue resolution, upgrades, and patches




  • Analyze the team structures to ensure resources are allocated properly to achieve software-related strategic initiatives and to provide a positive and efficient IT support process




  • Provide leadership with new acquisitions and new management partnerships including initial costs and budget item input for all software platforms. Organize all data conversions and new property setups to provide a seamless transition and accurate data flow




  • Partner with the subject matter experts from key departments including Operations, Training, Marketing, Revenue Management, Purchasing, Accounting, Construction Accounting, Human Resources, and Business Intelligence departments




  • Work closely with the Business Intelligence team to maintain data integrity within the software systems, third-party integrations, and delivery of data into the Business Intelligence Platform. Assist the Business Intelligence team to map data to meet reporting requirements




  • Represent the best interest of the company and act as a primary relationship holder with strategic software vendors including Yardi and RealPage




  • Ensure that vendors are meeting contractual obligations and Service Level Agreements




  • Assist in the contract and price negotiation process




  • Meet with the vendors on a regular basis to maintain a positive relationship and support structure to achieve strategic initiatives and swift issue resolution





Knowledge, Skills & Abilities




  • Knowledge of Yardi software platform including Voyager, Property Management, RentCafe, RentCafe CRM, P2P, Payments, Screening, Online Leasing




  • Knowledge of RealPage products such as One site, Resident Portal, Payments, Online Leasing, Online Renewals, Yieldstar




  • Knowledge of HRIS systems (Workday) preferred




  • Knowledge of MS Office Products




  • Ability to lead company-wide software projects and initiatives, as well as projects of smaller scale




  • Project management skills including creating and maintaining project plans, timelines, deployment schedules, and status reporting




  • Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, flexible




  • Complex problem solver




  • Excellent written and oral communication skills




  • Ability to speak in front of groups




  • Ability to perform software training in groups or one-on-one




  • Ability to prepare for and lead meetings




  • Ability to build teams




  • Customer service oriented





Company Information

As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their businesses. Vaco's recruiting teams are made up of senior-level industry veterans who understand what a successful placement looks and feels like, on both sides of the desk. And they’re here for the long haul, committed to building long-term relationships. By applying to a Vaco job, you are joining a network of well-connected, technical experts backed by more than 700 recruiters in over 35 markets around the world. Vaco is dedicated to developing long-term relationships, life-long careers and creative client solutions. For more about Vaco, visit vaco.com.
Dice Id : 10115369
Position Id : DIREC50328-333
Originally Posted : 1 month ago

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