A 185 person professional services firm in Baltimore City has an opening for a Director of Information of Technology. Responsibilities include but are not limited to, supervising and mentoring IT staff, direct oversight of the help desk and service operations, supervise data center and infrastructure operations, act as project manager for upgrades and implementations, budgeting, provide tier III coverage for help desk and user/system support, provide strategic guidance to help implement technology, work closely with the partnership regarding initiatives. Desired skills and abilities: Time management, sense of urgency, excellent communication skills, ability to work will all levels of management, knowledge of SQL. This position will regularly interact with our help desk associates and Directors of other departments. Must be able to work independently as well as on collaborative projects with IT team members, different business units, and third party vendors. The right candidate will possess the ability to inspire, willingness to listen, and strong appreciation of customer service and service delivery.
Required education: Bachelor s degree in computer science/information technology or related field or equivalent years of experience in addition to 6+ years progressive IT systems administration and 3+ years managing direct reports.