Director of Technical Services and Operations

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Robert Half
Director, Help Desk, Manager, Engineer, Networking, Systems, Project, Management, IT
Full Time
Work from home not available Travel not required

Job Description

Description

My San Diego client is hiring a Service Desk Manager to join their team here in San Diego. Compensation is extremely competitive, and this client is highly motivated to move quickly. Interviews are under way!

Employment Type: This is a full-time, direct-hire position.
Compensation: W2, Salary Depends on Experience
Location: Scripps Ranch/Poway, right off the15 freeway

Requirements

MUST HAVE:
Prior Service Desk Manager Experience (KPI's, SLA's, Team coordination, etc)
Sr Engineer-level experience in Networking, Systems, Or Cisco UC
Excellent polish & customer-facing communication skills
Ability to be highest point of escalation
Experience leading/contributing to discussions surrounding budgeting, roadmapping and tool/vendor selection/upgrades
NICE TO HAVE:
Project Management
Reporting to c-suite
MSP Experience
PERKS:
• Casual, fun work environment
• Medical/Dental/Vision/Life etc
• 401K
• 10+ Paid Holidays/year + 3 weeks PTO
• Phone reimbursement
• Work from home potential down the line
• Paid training and bonuses for attaining certifications
• Office snacks, drinks, and coffee
RESTRICTIONS
• You must be authorized to work for any employer in the US without sponsorship, now or in the future
• This client does not accept Corp to Corp (C2C)
• This client does not offer relocation assistance
• 4-year college degree or commensurate experience required

Technology doesn't change the world. People do.


As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.


Leader among IT staffing agencies


The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.


We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.


Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.


All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.


2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.


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Company Information

Robert Half Technology is committed to the industries we serve and to assisting them with their IT hiring needs. Our connections and strategic partners within the technology industry are second to none. We are proud members of the Microsoft Partner Network with gold and silver competencies, we have gold membership in the Oracle Partner Network, and we have exclusive relationships with The Wall Street Journal, HDI and the Association of IT Professionals. For job seekers, these connections can lead to top-rate opportunities within the IT recruitment arena. Our collaborative relationships around the world translate into support for all kinds of careers in IT, including IT support, software engineering, analytics and many other information technology areas of expertise.
Dice Id : rhalfint
Position Id : 00400-0011342710
Originally Posted : 4 weeks ago

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