Duck Creek Billing Business Analyst

Duck creek, Guideware, BA, Business Analyst
Full Time
$80,000 - $120,000

Job Description

The Billing Business Analyst should be a Functional Expert in Insurance Billing with Duck Creek expertise who carries significant experience in both Transformation and New implementation with defined business Value results. This consultant is proficient in the P&C space with his/her specialization in Duck Creek Billing and understands the Insurance landscape and organizational needs. The candidate should be able work in a scrum team as a Business Analyst/Functional Product Owner and will be required to liaison with Business Stakeholders to elicit, communicate and validate features of a new functionality, maintain backlog, prioritize and groom stories/features, and manage BA team. The candidate will be someone who can serve as a Duck Creek Billing SME with good hold on business and functional domain knowledge.
Responsibilities:
  • Act as a liaison between the business client and technical team by planning, conducting, and directing the analysis of complex business problems solved through Duck Creek Product Suite
  • Support client’s organizational transformation goals by understanding the operational current state, future state and business values; helping to define and drive business solutions to meet the transformation goals
  • Analyze and provide input on the methodologies and frameworks to be used during the requirement and execution of projects
  • Lead requirements elicitation sessions to understand business problems and how DCT Billing solution address them while assessing impact to existing functionality and business processes
  • Must possess good understanding of DCT Billing core functionalities such as Direct Billing, Agency Billing, Payment Processing, Scheduling and corresponding third-party integrations
  • Use deep Duck Creek Billing knowledge and business operations consulting experience in delivering flexible, innovative business models
  • Understand client’s requirements on Billing and its business liabilities.
  • Identify configuration/customization needed in Duck Creek Billing product according to client’s business needs and operations.
  • Determine the gaps between requirements and product functionalities and define workable solutions to bridge the gaps with focus on OOB Offerings
  • Be part of a scrum team and participate in daily stand ups, lead grooming sessions, author user stories, attend size/commit sessions, provide feedback in retrospectives
  • Be responsible for producing business requirement artifacts – including Use Cases, Business and Message Rules, User Stories, Supplemental (Non-Functional) Specifications, and collaborate with User Experience Group for User Interface Design Specifications – for the large and complex projects.
  • Work directly with all levels through to senior management across the organization and be considered as a high-level expert.
  • Engage at the pre-sales stage to ensure the business drivers are understood and that the solutions proposed are targeted to help meet the business value / KPI’s indicated.
 Locations: New Jersey / Columbia SC / Phoenix / Dallas.
Experience:
  • Minimum 10+ years in the P&C insurance industry preferably in Core Transformation (Duck Creek Suite implementations) with excellent knowledge of Billing System systems in Personal/ Commercial/ Specialty lines of business.
  • Experience leading a business requirement process with both technical and business partners
  • At least 5+ years of experience in Duck Creek Billing module
  • Strong interpersonal skills with the ability to interact with Customer Business Analyst, External Partners and Mindtree Team to create the synergy, bridge the gap of requirement understanding flow from Customer Business SME to DEV and QA
  • Proficient in analysis techniques required for COTS implementation – Gap analysis, Business Process Engineering etc.
  • Have in-depth functional knowledge of Insurance Billing to marry technical architecture to business system requirements & ability to drive UAT
  • Experience delivering in agile methodology
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to negotiate, influence, and collaborate to build successful relationships with Customer Business Group
  • Solid conflict management and decision-making skills
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Experience with digital technologies, BPM tools and basic understanding of Duck Creek technical architecture
  • Great of have knowledge of Industry Need and Latest Solution Offering in Claims through Digital Solutions
  • Experience in the US and Australia Insurance market a big plus
  • Must be willing to travel based on the organization/project requirement

Madhaar Khan.
Talent Acquisition.
Mobile: 408-800-0953
Dice Id : 10207105
Position Id : 6658654
Originally Posted : 4 weeks ago
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