E-911 PSAP Test Engineer - Full time or CONTRACT

Agilent, Automated testing, Attention to detail, Hardware, Microsoft Windows 7, Microsoft Windows Server 2008, Enhanced 9-1-1, Protocol analysis, Test plans, Wireshark, VoIP, Telecommunications, VMware, Troubleshooting, SIP, JIRA, Microsoft SQL Server, Communication skills, Computer, DHCP, Defect tracking, Documentation, Geographic information system, HP ALM, Microsoft Windows, Cables, CPE, IP, Network protocols, Networking, Bugzilla, TCP/IP, RTP, ALM, UDP, CAD, Desktop, Integration, Onshore, Planning, QA, Quality control, ROOT, Reporting, SAN, Software, Test cases
Full Time
$120,000 - $130,000

Job Description

E911 PSAP Test Engineer

Test 911 call handling software and equipment in lab San Ramon, CA (must be onsite).


Required Skills, Knowledge, and Experience

  • Windows desktop and server
  • Windows 7, 10
  • Windows Server 2008 or higher
  • Network protocols
  • VoIP technologies and products
  • Systems integration and test
  • Strong written and verbal communication skills
  • Attention to detail
  • Flexibility to work in a dynamic environment with shifting priorities


Desirable Skills, Knowledge, and Experience

  • Test planning, test case development, execution, and reporting
  • Protocol analysis and troubleshooting, using Wireshark, Agilent, IRIS, and/or other networking tools
  • HP ALM/QC, Jira, Bugzilla, or other test and defect tracking tools
  • Performance, load, stability testing
  • Test automation
  • Microsoft SQL 2008 or higher
  • Experience with Vmware
  • Hand-on experience in the server room (racking, cabling)
  • Public Safety (911 and E911)
  • Experience with 911 call handling equipment (PSAP CPE), including setup and testing e.g.,
  • Intrado Viper
  • Motorola Vesta
  • Motorola CallWorks
  • Comtech xt911
  • Solacom Guardian
  • Zetron
  • ModucomTritech
  • Interact
  • RapidDeploy
  • Emergency Services IP Network (ESINet)
  • Computer-Aided Dispatch (CAD)


Job Duties

• Testing and certifying 911 PSAP (Public Service Answering Point) hardware and software and GIS systems with Emergency Services IP Network (ESINet).

• Developing and executing test plans, documenting defects, and reporting test results.

• Working with call handling equipment and ESInet providers to investigate, determine the root cause, and resolve issues.

Educational Requirements

  • Minimum Bachelor’s degree in Computer, Telecom, or related technical field
Dice Id : 10432120
Position Id : 7268247
Originally Posted : 4 months ago
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