E-business Provisioning Analyst

E -business provisioning, tech Support
Contract W2, 12 months
$35,000 - $44,000 /yr
Travel not required

Job Description

Stefanini Group is looking for an E-Business Provisioning Analyst in UT

The E-Business Support team is seeking a Provisioning Analyst. Delivering the very best service to our clients is what drives our business. E-Business Support client support representatives are the primary contact for enabling/technical provisioning access/entitlements for external clients using the GS eTrading and eService.

Specific duties include:

Provisioning for Electronic Trading proprietary and consortium applications

Provisioning for Institutional Portal research and analytics

Coordinate seamless client coverage between regions

Escalate problems to Technology groups and the business managers as required

Day-to-day technical support, risk management, and access and entitlements provisioning for various client web platforms and desktop applications

Contribute to new e-Business initiatives, new Et product provisioning

Identify automation opportunities and facilitate

Run reports, monitor client provisioning activities and platform downloads, ebiz backlogs and work on solutions.

Qualifications and Eligibility:

1 Year plus of experience in the tech support environment.

Diploma required.

Willingness to work in Shifts (24/7 environment).

Excellent communication skills required (Concise and clear orally and in writing).

Highly motivated self-starter and a fast learner.

Ability to multi-task, attention to detail.

Strong client service orientation.

Good communication and interpersonal skills.

Ability to react quickly to client needs and deal with difficult customers effectively.

Broad financial industry knowledge and experience preferred.

Ability to multi-task, attention to detail.

Problem solving skills.

The candidate s will require willingness to work in Shifts (24/7 environment)

The shifts are between 8am and 6pm (so candidates may work 8-5 or 9-6

Posted By

Ranjit Kumar

Dice Id : 10106616
Position Id : 34170
Originally Posted : 4 months ago
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