EUC VIP support Tech/Desktop Support

Desktop Support
Contract W2, Contract Corp-To-Corp
Depends on Experience

Job Description

EUC VIP support Tech/Desktop Support

Location : Indianapolis, IN  

Contract/Contract to hire

 

JD:

·         Provide Level 1 Support, Level 2 Support and Level 3 Support to End Users especially for VIP users

·         Hardware and Software Troubleshooting.

·         Email Client (Outlook Support)

·         Citrix desktop side issues Troubleshooting.

·         Conduct installations, moves, adds, changes and de-installations (IMACD) for EUC Devices and software remotely Remote Desktop Support as applicable.

·         VIP Support as required per ticker assignment.

·         Ensure Perform or ensure the performance of client level virus scanning.

·         Coordinate activities with the Service Desk, proactively notify and train the Service Desk on software, Update and Upgrade deployments, where practicable.

·         Performing Resource maintenance in accordance with manufacturer warranties and Service Recipient requirements

·         Provide high level End User orientation for new EUC devices upon deployment.

Dice Id : 10114879a
Position Id : 7136640
Originally Posted : 4 weeks ago
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