Email Deliverability Manager

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Kforce Technology Staffing
Full Time, Perm
$85,000 - $110,000 annually

Job Description

RESPONSIBILITIES:
Kforce has a client in Boca Raton, FL that is seeking a Email Deliverability Manager.

Overview:
Reporting to the VP, Customer Services & Support, the Email Deliverability Specialist is the go-to point of contact for the continued success of email services through Client CRM products. This role is responsible for training, compliance, vendor relationships, IP reputation management, and deliverability monitoring. The Email Deliverability Manager will provide end-to-end ownership and ongoing supervision over customer and marketing email deliverability. Success in this position will be measured by sustained email deliverability performance and inbox placement for customers and company.

Job Summary:
The Email Deliverability Specialist works with the client's internal teams to ensure from onboarding to subscription renewal, a client's email sends are set up for success. They assist with the strategy, planning, and reporting surrounding deliverability of Client client email sends for both marketing and transactional campaigns to ensure that client objectives are met. This leader will introduce and implement deliverability strategies, technologies and processes to improve deliverability performance. The Email Deliverability Specialist will be directly responsible for the day-to-day maintenance of email send systems. The position requires a strong technical working knowledge of email marketing, and email deliverability. As a senior member of the Customer Services & Support team, they will be a mentor to other team members and will be involved in other team related efforts.

REQUIREMENTS:
* High School diploma/GED required; Bachelor's degree or higher in related discipline preferred
* 3+ years of experience in an analytical, data-driven email deliverability role
* 2+ years of experience in Hotel Operations or equivalent is a plus
* Expertise on mail servers and experience with ISP procedures
* Proficiency in email production, delivery platforms, troubleshooting
* Proficient in Microsoft Office
* Great organizational skills and the ability to multitask
* Experience with: CSS3; HTML5; SQL experience a plus; Responsive Design
* Strong verbal and written communication skills, as well as exceptional organizational skills
* Strong working knowledge of third-party email deliverability tools (Mailgun, 250ok, etc.)
* Deep understanding on authentication protocols (DKIM, SPF, DMARC, IP) and bounce categories
* A broad understanding of global privacy and anti-SPAM legislation (GDPR, CASL, CAN-SPAM, etc.)
* Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management
* Ability to initiate creative thinking to accomplish continuous improvement and evolution of the department
* Excellent communication, presentation, and interpersonal skills
* Strong leadership skills (listening, communications, coaching,), proven ability to formulate and implement strategies, ability to manage in a matrix organization, ability to implement and manage change
* Excellent organizational, planning, and proven ability to manage multiple priorities
* Excellent decision making and problem-solving skills

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Company Information

Kforce is a professional staffing and solutions firm specializing in the technology areas of application development, project management, business analysis, enterprise data management and infrastructure for commercial and government organizations. Kforce has been matching job seekers and employers since 1962. We are committed to having a meaningful impact on all the lives we serve and offer exciting job opportunities across the United States. Kforce specializes in providing strategic partnership in the areas of Technology and Finance & Accounting. Our staffing specialists work to understand your career goals and offer career advice in order to help you become a more marketable technology professional. Your success is our mission. Gain meaningful connections with your skills and our network.
Dice Id : kforcecx
Position Id : ITEQG1984009
Originally Posted : 2 months ago

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