We currently have a 12 Months Contracting opportunity for an Sr Systems and Network Administrator with our client located in Sterling, VA.
This Systems Administrator role is a hands on intermediate level technical role within the Registry IT team servicing the Registry application and associated server and network infrastructure. The role is primarily charged with maintaining the performance and availability of the Client's production services located both within Australia and the USA, ensuring that these production services meet or exceed their prescribed SLAs. The role involves developing an understanding of the design and implementation of both Production and Non Production Services and associated systems including how they function end to end. The role requires a highly technical IT Infrastructure understanding, and is part of a small agile team implementing and supporting highly available, secure, automated and monitored deployments.
The Systems Administrator must take all necessary steps to avoid unplanned system outages including undertaking preventative maintenance, lifecycle and risk management, security and capacity planning. The role also includes rapid-response after-hours support in case of an incident, following standard ITIL incident and problem resolution processes.
Key Areas of Responsibility:
The following are general indicators for the Systems Administrator. From time to time these performance indicators may vary and additional indicators may be added. T h e Systems Administrator’s primary responsibility is to (in conjunction with other members of the level 2 support group) ensure continuity of service for our customers with a strong focus on both the application and infrastructure which involves:
Ensure that the availability of all Client's Production Services is maintained at the highest possible level.
Examples of tasks that may be required to maintain Service Availability include ensuring:
Ensure that the performance of all Neustar Services are maintained at the highest possible level.
Examples of tasks that may be required to maintain Service Performance include:
Ensure that the security of all Client's Services is maintained at the highest possible level.
Examples of tasks that may be required to maintain Service Security include:
Process and Procedures
Ensure that the Processes and Procedures involving all Client's Production Services are kept up to date, and are being followed appropriately.
These procedures include, but are not limited to:
Ensure that appropriate diagrams documentation describing all facets of the production environment are kept up to date with all changes and to a high standard.
Documentation includes, but is not limited to:
Backup and Recovery
Ensure that all Systems configurations have fully functional offsite backups which are checked daily and restore-tested on a quarterly basis.
The Systems Administrators are responsible for the Disaster Recovery readiness of the server configuration and will assist and advise the IT Manager as to the readiness of these systems.
Quality Management System
The Company is committed to maintaining a Quality Management System. The Quality Management System identifies those activities within the Company’s business processes which are critical to the achievement of necessary statutory requirements, internal performance, standards, and customer expectations. Your role supports the principles of quality management, which is to:
Information Security Management System
As an organization that is at the forefront of Information Technology innovation and change, the Company has implemented an Information Security Management System. The purpose of the Information Security Management System is to protect the information assets of the Company against all threats, internal or external, incidental or otherwise by establishing, implementing, executing, monitoring, evaluating, maintaining and improving the Information Security Management System.
All employees are responsible for implementing the Company’s security policies and protecting information, and each have an obligation to provide support to the management principles prescribed by the policies and rules.
Key Skills, Experience and Knowledge
2-3 years of experience in a similar role
Knowledge and experience of all facets of Linux/Unix administration
Knowledge and experience of all facets of Network administration
Basic Application support, testing, debugging
Shell and/or Perl scripting
Networking (routing, TCP/ IP etc.)
Server and storage hardware
Network switching, firewalls and routing (Cisco and Juniper)
Strong understanding of DNS, SMTP, NTP services
Web services administration (e.g. Apache, Tomcat, etc)
Network Load Balancers (F5)
Database and SQL experience highly beneficial (MySQL and Oracle)
Nagios or similar monitoring systems
Puppet or similar configuration management
VMware and other Hypervisors
Strong analytical skills
Strong aptitude to learning new skills
Experience with Agile development and Continuous Integration/Deployment beneficial