Entry Level Business Analyst - IT Solutions

business analyst, ba, quality assurance, powerpoint, tableau, qlik, balsamic, jira, enterprise tester, requirements gathering, user experience, testing, user enablement, data visualization, sharepoint, application development, software, definition, .net, java, office 365, custom applications, data analytics, crm, cloud strategy, o365, power bi
Full Time
Depends on Experience
Work from home not available Travel required to 10%.

Job Description

SWC Technology Partners, a BDO USA Company, is a growing IT Solutions Provider. We believe that technology drives innovation, but people are what makes it a success. We are committed to creating a work culture where our employees are happy, empowered and excited to come to work every day. Our commitment to each other is why SWC is a recognized leader for our culture, employee satisfaction and career growth opportunities. Our dynamic team is made up of problem-solvers driven by a desire to help customers succeed. We’re looking for people who share that same drive and who are looking to combine teamwork with technology to produce amazing results.

This role is an entry level role within our Client Experience practice to serve our clients on project discovery and needs. This role will support requirements gathering, discovery, and functional design for our clients.

Essential Duties/Functions

- Supports requirements gathering and discovery workshops for custom IT solutions
- Conducts current state assessments of business processes and supporting systems
- Supports Technical Leads and developers by providing functional clarification and setting expectations with team and client
- Documents, socializes, and triages issues, defects, and enhancement requests
- Documents requirements, creates specifications and/or wireframes, test cases, user guides, and strategy roadmaps
- Tests case authoring and execution of solution is a plus
- Other duties as required


- Bachelor’s degree from an accredited university, required
- Bachelor’s degree related to Business Administration or Information Technology from an accredited university, preferred

- Six (6) months or more of experience related to Business Analyst, Project Coordinator or Technical Analyst within an IT technology environment, required
- Prior internships within a Business Analyst, Project Coordinator or Technical Analyst role, preferred
- Data Analytics dashboarding experience with Power BI, preferred
- Any wireframing experience, preferred

- Microsoft Technologies (Word, Outlook, Excel), required
- JIRA, Visio, preferred

Other Knowledge, Skills & Abilities
- Excellent computer skills and proficient in Excel, Word, PowerPoint and Outlook
- Excellent communication and presentation skills, both verbal and written
- Ability to solve problems, identify solutions, and appropriately escalate issues
- Excels at operating in a fast-paced technical environment
- Must be willing to travel to the client site as needed

Keywords: Business Analyst, BA, Quality Assurance, PowerPoint, Tableau, Qlik, Balsamic, JIRA, Enterprise Tester, Requirements Gathering, User Experience, Testing, User Enablement, Data Visualization, SharePoint, Application Development, Software, Definition, .Net, Java, Office 365, Custom Applications, Data Analytics, CRM, Cloud Strategy, SharePoint, Office 365, O365, Power BI

Posted By

1420 Kensington Rd., Suite 110 Oak Brook, IL, 60523

Dice Id : RTL66359
Position Id : 16223BR
Originally Posted : 1 month ago
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