Discover is hiring! Our Card Member Assistance department is looking for Entry Level Collectors. The pay is $14 an hour plus monthly incentive! Why Discover?
Since Discover launched in 1986, weve made a business of redefining the credit card industry for the better. We were first to have no annual fee, first to offer cash rewards, first to provide 24/7 customer service, and we rank #1 in customer loyalty. As a Fortune 500 company, we strive to provide our employees with an environment where they can contribute in a way thats different from other large institutions. If youre looking for a place to make a difference and let your voice shine through, we'd love to meet you.For our Card Member Assistance - Entry Level Collectors benefits start DAY ONE
of your employment. These include:
Paid time off (20 personal days + 7 holidays per year)
Tuition Reimbursement (available day 1 of employment!)
Employee Stock Purchase Plan
Full service cafeteria featuring Starbucks
Access to fitness center
Opportunities to Volunteer in the community
Development Groups and Trainings
Initial role is making right-party contacts, verifying vital information, and getting the customer in contact with the appropriate account manager while delivering excellent customer service for Discovers collections call center. You will also be responsible for learning how to utilize skip tracing tools, how to initiate card member contact, along with being able to ask open ended probing questions to third parties that they come in contact with. You will be eligible for promotion to Early Stage Collections Account Manager within 6-9 months with proven results.
We are an Equal Opportunity Employer and do not discriminate
against applicants due to race, ethnicity, gender, veteran status,
or on the basis of disability or any other federal, state or local protected class.