The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. We are listed on the New York Stock Exchange under the trading symbol ALL. Allstate is widely known through the "You're In Good Hands With Allstate " slogan. As of year-end 2013, Allstate had $123.5 billion in total assets. In 2014 Allstate was number 92 on the Fortune 500 list of largest companies in America.
Where good people build rewarding careers.
Think that working in the insurance field can t be exciting, rewarding and challenging? Think again. You ll help us reinvent protection and retirement to improve customers lives. We ll help you make an impact with our training and mentoring offerings. Here, you ll have the opportunity to expand and apply your skills in ways you never thought possible. And you ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Allstate Insurance Company has an exceptional career opportunity for an Entry Level Inside Property Adjuster in Tigard, OR!
About the Team
The Claims Department is here to restore peoples lives after the unexpected has happened. We work to deliver compassionate service that is fast, fair and easy. Putting our customers first to resolve their claim and taking the stress out of the situation is our goal.
This is your chance to help make a meaningful difference in people s lives. Join the thousands of people who work in the claims industry in highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.
About the Position
Under general supervision, this job is responsible for investigating, negotiating and settling basic property or liability insurance claims. This individual may or may not handle losses that do not require an outside adjuster's inspection and works with clients. This individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage and authorizes payments. The individual is capable of working independently, prioritizing the individual's own responsibilities, and managing the individual's own workload.
Specific responsibilities include:
Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
File Documentation and Reporting
Summarizes documents and enters into claim system notes
Documents a claim file with notes, evaluations and decision making process
May handle first notice of loss of water damage claims
Coverage, Liability and Evaluation
Investigates, reviews, determines and verifies basic coverage/policy information
Provides coverage explanation to customer
Reviews/approves basic repair estimate
Prepares basic damage estimates
Organizes and reconciles bills
Conducts fast track estimating
Handles basic additional living expense claims as needed
Handles basic contents inventories and pricing analysis and prepares claims reports
Adheres to applicable compliance standards
Other Projects and Responsibilities
Conducts subrogation investigations
Bachelors degree preferred or equivalent experience plus two years experience delivering outstanding customer service preferred.
Excellent written and verbal communication skills with a passion for helping others.
Strong organizational and computer skills.
Persistence and the ability to work through and solve problems.
Bilingual candidates are strongly encouraged to apply
Has and maintains all appropriate licenses and registrations for the role per state requirements
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands .
As a Fortune 100 company and industry leader, we provide a competitive salary but that s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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Notice of Licensing Requirement
As a condition of your employment, you may be expected to comply with the state specific licensing process and requirements to perform work as an Inside Property Adjuster. Failure to complete these requirements within the time frame designated by the hiring department may result in the termination of your employment with Allstate Insurance Company.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Company s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment